JSP Media has helped many companies to improve their customer service relationship by directing customer enquires to the company’s website. Your customers in effect serve themselves reducing traffic to your customer service staff.
Your clients can log-in and find dedicated information including past orders, technical specifications and product information. Customers can also make secure payments and track orders by logging in through JSP Media’s portal with the larger freight firms such as UPS.
If you would like to improve the way that you communicate with your customers then take a look at a
JSP Media website and provide your customers with the information that they need 24/7.